Which devices can i use the headphones with?

Our headphones are compatible with every device that have the bluetooth feature. These include every Apple device as well as almost every Android smart phone. Our products also also work with tablets and computers.

Can i make phone calls through my headphones?

Absolutely! Our headphones include a built-in microphone chip and hands-free controls (Siri).

How long can i use my headphones with a single charge?

The V2 headphones last for up to 8 hours with a single charge and up to 30 hours with the charging case.

Are the headphones water resistant?

Yes! Our headphones are designed to endure sweat and rain with an Ingress Protection code of IPX5.

How quickly do the headphones charge in their charging case?

With a completely empty batter, the charging case quickly charges the headphones in just 45 minutes. The charging case itself charges in under 2 hours.

Do you ship internationally?

Yes indeed! We offer free domestic and international shipping for all of our products!

How can i track my order?

Once you have made your order, an order confirmation is sent to the given email address. Once your order has been shipped from our warehouse, you will receive a tracking number.

When do i receive my order confirmation?

An order confirmation email sent to you immediately after your payment has been made.

How do i know if the headphones will fit?

Our headphones come with 3 different sized silicone buds to ensure a comfortable fit!

Can i return my ordered item(s) if i want?

Absolutely! All of our products come with a money back guarantee! Just fill in your return slip and send it back our way! Your payment will be refunded as soon as your order has been checked and admitted by our team.

Download the Vola V2 user manual here

Shipping:

We offer fast and free shipping all over Scandinavia in 3-5 business days.

A tracking code is found with your order confirmation. Copy and paste your code and go to the shipping companies website. There you will find a “Track my order” page, where you be able to follow your order.

You can also track your order HERE.

You will receive a text message to your number, once your order has been delivered.

Returns:

Our level of service and product quality is very important to us. If you are not completely satisfied with your purchase for any reason, simply return it within 14 days for a full refund. If you have any questions regarding your order or returning your purchased product(s), please contact us at info@volasound.com or reach out to us on our chat service. You can return your order to the same pick-up location, that you collected it from. Make sure you include the order number that you received with your order. All returned orders must include it’s original packaging. You can return your order HERE. These conditions do not apply to company orders.

Warranty:

We rely on the quality of our products, which is why we offer a two-year warranty. If you are unhappy with the product, please contact us and send the product to us for service. The warranty does not cover self-inflicted physical or liquid damage. The warranty only covers manufacturing defects as well as technical defects.